Terminal location, parking and facilities
Getting to the Half Moon Bay Terminal
Address: 36 Ara-Tai Road, Half Moon Bay, East Auckland 2012
Half Moon Bay is situated in East Auckland, approximately 35 minutes from Auckland Airport or a 30 minute drive from Auckland's CBD.
Public transport runs from the nearby areas of Howick, Pakuranga and Botany. Bus services are changing for East Auckland from Sunday 10 December 2017. Check out the Auckland Transports new network for East Auckland for details.
While we don’t have parking on site, if you're a foot passenger there's parking located around the marina area. Please check the parking signs for time restrictions and allow yourself time to walk from your vehicle to the terminal, in time for check-in.
There's a ticketing office for passengers who have not pre-purchased tickets. While waiting for your ferry, there's a comfortable indoor waiting area equipped with a wheelchair-accessible toilet.
If you've made a ferry booking, you can remain in your vehicle and one of our traffic marshals will come to your car and check you in.
All passengers and cars travelling to/from Waiheke Island should check-in 30 minutes prior to departure. To get everyone loaded and ensure the ferry departs on time, we can’t guarantee passage if you’re running late, and your spot may then be allocated to one of the standby vehicles.
If you're travelling with your vehicle our traffic marshal will greet you as you enter the gate onto the wharf. They will direct you to park in one of the loading lanes ready to board the ferry. As we often have full sailings we ask that you park as closely as possible behind the car in front of you, to allow us to get all travellers into the loading lanes.
If you don't already have a pre-purchased ticket or have extra passengers joining you, you'll be directed into the ticketing office. Payment can be via cash, EFTPOS or by credit card. All passengers must have a ticket to be able to board the ferry.
Driving my vehicle on the ferry
If you're travelling to Waiheke Island, we have ferries that you can just drive on and those which you'll need to reverse your vehicle onto. It will depend on which ferry is operating the service you have booked on. If for some reason, you're unable to reverse your vehicle onto the ferry, our friendly crew can assist.
Passengers under 14 years old or those regarded as too young (or not fit to travel alone) must be accompanied by a responsible person at least 14 years or older. We may require the parent/guardian to complete an 'Unaccompanied Minor Application for Travel' form before travel will be allowed. Children under 12 years of age may not travel unaccompanied unless an authorisation form is completed. *Please note that some sailing times may not be available to unaccompanied minors.