Terms & Conditions - Waiheke Island travel

1. General Conditions

1.1 All fares, timetables and ferries are subject to change or cancellation without notice, due to weather, marine or operational requirements.  For current information call +64 9 300 5900.

1.2 All fares are in NZD$ and include GST (15%).

All bookings are based on space availability and require payment at time of booking.

1.3 All bookings are based on space availability and require payment at time of booking.

1.4 Child ferry fares are valid for those 5-15 years inclusive. 0-4 years travel free of charge.

1.5 Passengers under 14 years old or those regarded as too young (or not fit to travel alone) must be accompanied by a responsible person at least 14 years or older. We may require the parent/guardian to complete an 'Unaccompanied Minor Application for Travel' form before travel will be allowed. Children under 12 years of age may not travel unaccompanied unless an authorisation form is completed. *Please note that some sailing times may not be available to unaccompanied minors.

1.6 Student fares are valid for those who hold appropriate student identification. Identification may be requested at check-in.

1.7 SuperGold Cardholders must purchase a Gold AT HOP Card and ‘tag on and tag off’ at each terminal in order to receive free travel (valid after 9am Monday – Friday, and anytime on Saturday, Sunday or Public Holidays). The standard fare for a vehicle must be paid. If you are the driver of a vehicle, or if you are travelling before 9am weekdays, the standard SeaLink senior fare applies to those 65 years of age and over with appropriate ID.

1.8 Please note seatbelts must be worn whilst boarding and disembarking the vessel.

1.9 There is no hand baggage restriction for Waiheke Island.

1.10 All passengers and cars travelling to/from Waiheke Island should report 30 minutes prior to departure. Due to loading requirements, SeaLink reserves the right to load standby vehicles or deny boarding after this time.

1.11 Lost tickets will not be reissued. Should a ticket be lost, a new ticket will need to be purchased.

1.12 We strongly recommend you take out travel insurance to cover unforeseen circumstances.

1.13 All tickets are valid for one calendar year from the date of issue. Expired tickets are not valid for travel.

2. Fare types, booking and cancellation conditions and insurance

2.1 Cheques are not acceptable for payment.

2.2 Vehicle bookings are essential. Foot passenger bookings for peak travelling times (December, January & holiday weekends) and all dangerous goods sailings essential. All other times of the year, bookings are recommended but not essential.

2.3 Expiry dates for tickets, special fares, grab one vouchers, special deals or vouchers (for gifts, prizes or general travel) will not be extended under any circumstances.

2.4 Cancellation fees: SeaLink reserves the right, in the event of a confirmed/paid booking being cancelled by a passenger, to charge a cancellation fee. Insurance is highly recommended. Cancellation fees apply to the total booking value and are as follows:

Ferry Travel Only

  • Cancellation received more than 7 days prior to sailing - $10 or 10% of the fare whichever is greater
  • Cancellation received between 7 days and 24 hours prior to sailing - $10 or 20% of the fare whichever is greater
  • Cancellation received less than 24 hours prior to sailing - $10 or 50% of the fare whichever is greater
  • Failure to board – 100% of the fare

2.5 Monthly Pass

  • Unlimited passenger travel for a calendar month
  • Travel is only available for the person pictured on the pass
  • Not available for use with any other offer
  • Passes are non refundable and non transferable once purchased
  • Passes issued to children under 12 years of age are subject to an unaccompanied minor authorisation
  • A pass is deemed invalid if damaged
  • A pass is deemed invalid if fraudulently used
  • Passes must be presented to the crew in order to board the ferry

2.6 10 Trip Passenger Pass

  • The 10 trip pass is valid for 10 one way non consecutive trips
  • Pass is non-refundable and is valid for 12 months from the date of issue
  • Not available for use with any other offer
  • Lost passes will not be reissued. Should a pass be lost a new pass will need to be purchased
  • A maximum of 3 clips are allowed at any one time
  • A pass is deemed invalid if damaged

2.7 30 Trip Passenger Pass

  • The 30 trip pass is valid for 30 one way non consecutive trips
  • Pass is non-refundable and must be used within one calendar year
  • Not available for use with any other offer
  • Lost passes will not be reissued. Should a pass be lost a new pass will need to be purchased
  • A maximum of 3 clips are allowed at any one time
  • A pass is deemed invalid if damaged

2.8 10 Trip Vehicle Pass

  • The 10 trip vehicle pass is valid for 10 one way non consecutive trips
  • The car pass is valid for a standard size car, ute or van up to 5.5 metres
  • Pass is non-refundable and must be used within one calendar year
  • Lost passes will not be reissued. Should a pass be lost a new pass will need to be purchased
  • A pass is deemed invalid if damaged

2.9 Monthly vehicle and driver pass

  • Passes may only be used by the pass-holder depicted on the pass
  • Passes are non transferable and non refundable
  • Pass is valid for the month stated
  • Not available for use with any other offers
  • Pass may be used as many times within the month as the holder wishes
  • Pass owner may drive any vehicle but it must be a non commercial car and no longer than 5.5 metres in length
  • Pass will be deemed invalid if damaged

2.10 Family Pass

Family Passes are available for 1 adult and up to 3 children or 2 adults and up to 3 children. Children ages are 5-15 years inclusive.

2.11 Group Travel - for group bookings (10+ people) a deposit of 20% is required. Full details of our terms and conditions for group travel will be supplied along with our quote.

2.12 Discount vouchers: BookMe - please refer to the bookme.co.nz website for terms and conditions. A-Z Guide - discount applies to full standard fares, not available to use on concession passes, multi fares or super saver fares.

2.13 Vehicles, types of vehicles and loading requirements

Pricing for vehicles is subject to the length of the vehicle. Standard vehicle pricing is detailed on our website www.sealink.co.nz or can be obtained by contacting our customer service team on (09) 300 5900. For vehicles longer than 5.5 metres a quote will need to be requested.

Vehicles with low undercarriages must take care when driving on board as SeaLink will not be responsible for any damage incurred during loading.

On days with heavy loadings you may be asked to vacate your car immediately once onboard.

3. Conditions of Carriage

3.1 For the purposes for the Carriage of Goods Act 1979, any goods including vehicles and belongings within the vehicle are carried at "limited carrier's risk". SeaLink will only be liable for any damage or loss to any goods up to the value of $2,000.00. Passengers are advised to insure any goods of a value of more than $2,000.00.

3.2 SeaLink shall not be liable for any loss or damage caused to any vehicle and any belongings within the vehicle if such loss or damage resulted from inherent vice, seizure under a legal process, or saving or attempting to save a life or property in peril.

3.3 SeaLink shall not be liable for any loss or damage caused to your luggage or personal belongings while on board any SeaLink services.

3.4 SeaLink accepts no responsibility for any parcel, package, luggage or other goods placed or left on any SeaLink services.

3.5 Travellers shall not remove, damage or interfere with any part of SeaLink property.

3.6 Any traveller who interferes with, damages or causes damage to any SeaLink property shall be liable for the cost of the repair and reinstatement of that property together with any other losses, damage or expense SeaLink may have incurred.

3.7 SeaLink has the right to refuse to carry any person, or to seek to remove, or remove from the vehicle any traveller, who is carrying dangerous goods, is intoxicated, drugged, or behaving in a manner which is dangerous or offensive to other travellers, and who refuses to comply with a reasonable request made by SeaLink under these circumstances.

3.8 Dangerous goods must be declared to SeaLink prior to boarding. SeaLink reserves the right to refuse carriage of any dangerous goods that are in any way volatile in nature, offensive or likely to cause harm to SeaLink passengers or crew.

3.9 No bees or hives are to be transported on a regular sailing at any time. All such movements must be at night or in the evening on an individual charter or a fuel run, where passengers are normally not present. This is to be arranged with SeaLink. The bee keeper and transporter is required to remain on board and monitor the load. The hive must be suitably covered with netting to prevent the bees from escaping. The bee keeper and transporter must agree with SeaLink on a suitable emergency plan and medical provision prior to sailing. SeaLink reserves the right to refuse carriage of bees or hives at any time and shipping is at the master’s discretion.

3.10 Carriage of domestic animals is permitted but not in the passenger cabin unless they are confined in an acceptable cage. Animals must be attended to and kept under the strict control of the accompanying passenger at all times. Dogs must be kept on a lead. SeaLink reserves the right to refuse carriage of any animal at any time.

The Hauraki Gulf is a controlled area with respect to the movement of animal pests* under the Biosecurity Act 1993. The movement of pests into and out of, or from another place within the Gulf is prohibited. SeaLink supports the conservation of the Hauraki Gulf Islands and will advise the appropriate authority if any passenger or vehicle is seen to be carrying these animal pests (possums, deer and feral goats, wallabies, mustelids, rabbits, ferrets and stoats). For more information or clarification, please phone the Customer Service team on (0800) SEALINK (0800 732 546).

Terms & Conditions - Great Barrier Island travel

1. General Conditions

1.1 All fares, timetables and ferries are subject to change or cancellation without notice, due to weather, marine or operational requirements. For current information call +64 9 300 5900.

1.2 All fares are in NZD$ and include GST (15%).

1.3 All bookings are based on space availability and require payment at time of booking.

1.4 Child ferry fares are valid for those 5-15 years inclusive. 0-4 years travel free of charge. Children under 12 years of age may not travel unaccompanied unless an authorisation form is completed.

1.5 Passengers under 14 years old or those regarded as too young (or not fit to travel alone) must be accompanied by a responsible person at least 14 years or older. We may require the parent/guardian to complete an 'Unaccompanied Minor Application for Travel' form before travel will be allowed.

1.6 Student fares are valid for those who hold appropriate student identification. Identification will be requested at check-in.

1.7 Senior fares are valid for those 65 years and over who hold appropriate senior citizen identification. Identification may be requested at check-in.

1.8 Please note seatbelts must be worn whilst boarding and disembarking the vessel.

1.9 Baggage allowance: 2 pieces per person.  Additional baggage, surfboards, bikes, kayaks and dogs all incur an extra charge.  See Baggage, bikes and pets for rates. 

1.10 All passengers travelling to/from Great Barrier Island with or without vehicles should report prior to departure as follows: WITH vehicles - 60 minutes prior; WITHOUT vehicles - 30 minutes prior. Due to loading requirements, boarding will close 15 minutes prior to departure. SeaLink reserves the right to deny boarding after this time.

1.11 Lost tickets will not be reissued. Should a ticket be lost a new ticket will need to be purchased.

1.12 We strongly recommend you take out travel insurance to cover unforeseen circumstances.

1.13 All tickets (including open dated tickets) are valid for 1 calendar year from date of issue. After this date they are considered "Expired" and are Non-refundable and not valid for travel.

2. Fare types, booking and cancellation conditions and insurance

2.1 Cheques are not acceptable for payment.

2.2 Vehicle bookings are essential. Foot passenger bookings for peak travelling times (December, January & holiday weekends) and all dangerous goods sailings essential. All other times of the year, bookings are recommended but not essential.

2.3 Expiry dates for tickets, special fares, grab one vouchers, special deals or vouchers (for gifts, prizes or general travel) will not be extended under any circumstances.

2.4 Cancellation fees: SeaLink reserves the right, in the event of a confirmed/paid booking being cancelled by a passenger, to charge a cancellation fee. Insurance is highly recommended. Cancellation fees apply to the total booking value and are as follows:

Ferry Travel Only

  • Cancellation received more than 7 days prior to sailing - $10 or 10% of the fare whichever is greater
  • Cancellation received between 7 days and 24 hours prior to sailing - $10 or 20% of the fare whichever is greater
  • Cancellation received less than 24 hours prior to sailing - $10 or 50% of the fare whichever is greater
  • Failure to board – 100% of the fare

2.5 10 Trip Pass

  • The 10 trip pass is valid for 10 one way non consecutive trips
  • Pass is non-refundable and is valid for 12 months from the date of purchase
  • Not available for use with any other offer
  • Lost passes will not be reissued. Should a pass be lost a new pass will need to be purchased
  • A maximum of 3 clips are allowed at any one time
  • A pass is deemed invalid if damaged

2.6 10 Trip Vehicle Passes

  • The 10 trip vehicle pass is valid for 10 one way non consecutive trips
  • The car pass is valid for a standard size car, van or ute up to 5.5 metres
  • A maximum of 3 clips are allowed at any one time
  • Pass is non-refundable and must be used within one calendar year from the date of issue
  • Lost passes will not be reissued. Should a pass be lost a new pass will need to be purchased
  • A pass is deemed invalid if damaged

2.7 Family Passes

Family Passes are available for 1 adult and up to 3 children or 2 adults and up to 3 children. Children ages are 5-15 years inclusive.

2.8 Group Travel - for group bookings (10+ people) a deposit of 20% is required. Full details of our terms and conditions for group travel will be supplied along with our quote.

2.9 Discount vouchers: BookMe - please refer to the bookme.co.nz website for terms and conditions. A-Z Guide - discount applies to full standard fares, not available to use on concession passes, multi fares or Super Saver Fares.

2.10 Vehicles, types of vehicles and loading requirements

Pricing for vehicles is subject to the length of the vehicle. Standard vehicle pricing is detailed on our website www.sealink.co.nz or can be obtained by contacting our Customer Service Team on (09) 300 5900. For vehicles longer than 5.5 metres a quote will need to be requested.

Vehicles with low undercarriages must take care when driving onboard as SeaLink will not be responsible for any damage incurred during loading.

On days with heavy loadings, you may be asked to vacate your vehicle immediately once onboard.

2.11 Freight

Freight to Great Barrier Island must be delivered to FreightLink, 25 Springs Road, East Tamaki. For pricing please call (09) 265 1279 - Monday to Friday 6.00AM - 5:00PM.

2.12 Fly/Boat Package

Airline baggage allowance - maximum 15kg  - carry on baggage is weighed and excess baggage is charged by the airline.

Changes - Departure dates can be changed, if departure is changed to a public holiday weekend, the fare must be upgraded to a public holiday fare.

Refunds - The package is refundable up to 24 hours prior to departure.  One sector of the package can be refunded from either the ferry or airline, less a $25 administration fee.

3. Conditions of Carriage

3.1 For the purposes for the Carriage of Goods Act 1979, any goods including vehicles and belongings within the vehicle are carried at "limited carrier's risk". SeaLink will only be liable for any damage or loss to any goods up to the value of $2,000.00. Passengers are advised to insure any goods of a value of more than $2,000.00.

3.2 SeaLink shall not be liable for any loss or damage caused to any vehicle and any belongings within the vehicle if such loss or damage resulted from inherent vice, seizure under a legal process, or saving or attempting to save a life or property in peril.

3.3 SeaLink shall not be liable for any loss or damage caused to your baggage or personal belongings while on board any SeaLink services.

3.4 SeaLink accepts no responsibility for any parcel, package, baggage or other goods placed or left on any SeaLink services.

3.5 Travellers shall not remove, damage or interfere with any part of SeaLink property.

3.6 Any traveller who interferes with, damages or causes damage to any SeaLink property shall be liable for the cost of the repair and reinstatement of that property together with any other losses, damage or expense SeaLink may have incurred.

3.7 SeaLink has the right to refuse to carry any person, or to seek to remove, or remove from the vehicle any traveller, who is carrying dangerous goods, is intoxicated, drugged, or behaving in a manner which is dangerous or offensive to other travellers, and who refuses to comply with a reasonable request made by SeaLink under these circumstances.

3.8 Dangerous goods must be declared to SeaLink at the time of booking. If you are carrying any dangerous goods in your vehicle you are required to complete a Dangerous Goods Declaration. See dangerous goods form for limitations. This form will need to be handed in at check-in. SeaLink reserves the right to refuse carriage of any dangerous goods that are in any way volatile in nature, offensive or likely to cause harm to SeaLink passengers or crew.

3.9 No bees or hives are to be transported on a regular sailing at any time. All such movements must be at night or in the evening on an individual charter or a fuel run, where passengers are normally not present. This is to be arranged with SeaLink. The bee keeper and transporter is required to remain on board and monitor the load. The hive must be suitably covered with netting to prevent the bees from escaping. The bee keeper and transporter must agree with SeaLink on a suitable emergency plan and medical provision prior to sailing. SeaLink reserves the right to refuse carriage of bees or hives at any time and shipping is at the master's discretion.

3.10 Carriage of domestic animals is permitted but not in the passenger cabin unless they are confined in an acceptable cage. Animals must be attended to and kept under the strict control of the accompanying passenger at all times. Dogs must be kept on a lead. SeaLink reserves the right to refuse carriage of any animal at any time.

The Hauraki Gulf is a controlled area with respect to the movement of animal pests* under the Biosecurity Act 1993. The movement of pests into and out of, or from another place within the Gulf is prohibited. SeaLink supports the conservation of the Hauraki Gulf Islands and will advise the appropriate authority if any passenger or vehicle is seen to be carrying these animal pests (possums, deer and feral goats, wallabies, mustelids, rabbits, ferrets and stoats).

For more information or clarification, please phone the Customer Service Team on 0800 SEALINK (0800 732 546).

Terms & Conditions - Pine Harbour

1. General Conditions

1.1 All ferries, sailings and itineraries are subject to change at SeaLink Pine Harbour’s discretion for reasons of weather conditions, sea states and/or for operational requirements. SeaLink Pine Harbour will not be liable for any consequential losses or additional costs incurred because of cancellation.

1.2 Unused portions of concession tickets are non-refundable.

1.3 Every passenger must have a valid ticket to travel. If a ticket is lost, stolen, defaced or mutilated, a replacement ticket must be purchased before the passenger can travel.

1.4 Passengers may be subject to ticket audits at any time, and all tickets and passes for travel remain the property of Sealink Pine Harbour.

1.5 All payments are to be made in New Zealand dollars and must include payment for any bank charges. All prices are in NZ$ and include GST (15%).

1.6 All tickets must be used in accordance with these and any other applicable terms and conditions.

1.7 Reservations are required for any special Sealink Pine Harbour services.

1.8 A non-refundable deposit will be requested to confirm your booking for a charter. Payment of a deposit forms part of the final payment and means you have read and accepted these Terms and Conditions of Sale and Travel. A separate charter booking form must be completed.

1.9 The skipper of the ferry reserves the right to refuse any person access on any sailing for any reason including any person who is unruly in behaviour, unfit to travel, is likely to cause distress or discomfort to other passengers or has previously engaged in any unlawful activities affecting SeaLink Pine Harbour. The skipper may also require any person to leave the ferry.

1.10 Adults are responsible for the behaviour of accompanying children in their care or under their supervision. Travel for unaccompanied children (under the age of 14) must be confirmed with the skipper of the ferry.

1.11 No smoking is permitted on any of SeaLink Pine Harbour’s ferries or areas under the control of SeaLink Pine Harbour.

1.12 SeaLink Pine Harbour accepts no responsibility for a passenger’s personal baggage which is under their care and control, and for which no fee has been charged. Two pieces of carry-on baggage per passenger may be carried free of charge.

1.13 No petrol or gas cylinders may be carried in personal baggage. Items with a fuel tank must be declared and the tank must be empty. Small LPG bottles, paint, batteries and other dangerous substances must be declared and stowed safely under the direction of crew members. If in doubt declare the item to the skipper of the ferry.

1.14 Neither the operator nor Auckland Transport is liable if any person misses their scheduled service for any reason whatsoever.

1.15 Copies of the terms and conditions of sale and travel are available on the SeaLink website.

1.16 These terms and conditions of sale and travel are subject to New Zealand Law.

1.17 Bicycles are transported free of charge.

1.18 Dogs may travel free of charge. The skipper of the ferry has the right to insist that an owner muzzle their dog if it has shown aggressive behaviour either in the wharf area or on board the ferry. The crew may refuse to allow a dog to travel if the dog’s owner fails to comply with the crew member’s instructions. Dogs must be kept on a lead. Owners will be required to clean up any mess that their dog may have caused. Dogs are not permitted to travel inside the cabins.

1.19 SeaLink Pine Harbour does not currently offer services to Auckland on weekends or public holidays.

2. Fare types, booking and cancellation conditions and insurance

Age entitlement

Age

Fare to be Paid

 Under 5

 Infant / Pre-school (No charge)

 5 - 15 years inclusive

 Child

 16 - 64 years inclusive

 Adult *2.3

 65 years and over

 Senior – special conditions apply* 2.1

 

2.1 SeaLink Pine Harbour provides subsidised travel for disabled persons and senior citizens at the applicable discounted rates upon presentation of an authorised disability or senior citizens ID card or the SuperGold card.

2.2 For some charters and services, child and senior citizen discounts will not apply and a  full adult fare will need to be paid. This will be advised at the time of booking.

2.3 Special fares are available for school and tertiary students on provision of an approved student or tertiary current ID. Secondary school students travelling in school uniform or with a valid Maxx student ID card are able to travel on a child fare. Tertiary student discounts are only available on multi-ride tickets. Single fare rides will be at the adult rate.

Terms & Conditions - Charters

1. General Conditions

1.1 All prices, timetables, ferries and charters are subject to change or cancellation without notice, due to weather, marine or operational requirements.  For current information call charters on +64 9 300 5919.

1.2 Ferry substitution: In the unlikely event that the chartered ferry is unavailable, SeaLink reserves the right to substitute the ferry with another which is suitable for the charter.

1.3 A final passenger count is required prior to departure.

1.4 If applicable a vehicle manifest including dangerous goods is required prior to departure.

1.5 The organiser is responsible for their group’s behaviour, the group will be liable for the cost of any damages or loss of equipment that may occur on the ferry. The ferry must be kept tidy and no passenger shall discharge any rubbish from the ferry either into the harbour or onto the wharves

1.6 All pricing is in NZD$ and include GST (15%).

1.7 When boarding and disembarking the ferry standard road rules apply.  Seatbelts must be worn and you can only use your mobile phone if you have hands free in your vehicle. 

1.8 All passengers and cars travelling to/from Waiheke Island should check-in 30 minutes prior to departure. All passengers and cars travelling to/from Rakino, Great Barrier, or other Islands should check-in 60 minutes prior to departure. Due to loading requirements SeaLink reserves the right to load standby vehicles or deny boarding after this time.

1.9 No smoking is permitted onboard any SeaLink ferries.

1.10 Adults are responsible for the behaviour of accompanying children in their care or under their supervision.

1.11 Vehicles, types of vehicles and loading requirements

Vehicles with low undercarriages must take care when driving on board as SeaLink will not be responsible for any damage incurred during loading.

1.12 The Skipper of the ferry reserves the right to refuse any person access on any sailing for any reason including any person who is unruly in behaviour, unfit to travel, is likely to cause distress or discomfort to other passengers or has previously engaged in any unlawful activities affecting SeaLink.   The Skipper may also require any person to leave the ferry.

2. Fare types, booking and cancellation conditions and insurance

2.1 Cheques are not acceptable for payment.

2.2 For cash sale customers: a deposit of 25% is due within 7 days of booking with final payment due 7 days prior to your date of charter. For account holders: a deposit of 25% is due within 14 days of booking with final payment due 30 days after your date of charter. 

2.3 Payment of a deposit forms part of the final payment and means you have read and accepted these terms and conditions.

2.4 Cancellation fees: SeaLink reserves the right, in the event of a confirmed/paid booking being cancelled by a passenger, to charge a cancellation fee. Cancellation fees apply to the total booking value and are as follows:

Ferry Travel Only

Cancellation received more than 7 days prior to sailing - 10% of the fare whichever is greater

Cancellation received between 7 days and 24 hours prior to sailing - 20% of the fare whichever is greater

Cancellation received less than 24 hours prior to sailing - 50% of the fare whichever is greater

Failure to board – 100% of the fare

2.5 Livestock charters (from 25 September 2017) will incur a ferry cleaning fee, charged at $500 + GST p/hour in addition to charter fee.

2.6 We strongly recommend you take out insurance to cover unforeseen circumstances. Cancellation Insurance is inexpensive and highly recommended as disrupted charter or event plans can prove costly. We recommend you contact your insurance provider who will assist you to choose the right cover.

2.7 For some charters a bond of $500+GST may apply, this is to cover any damages and cleaning required after the charter.

3. Conditions of Carriage

3.1 For the purposes for the Carriage of Goods Act 1979, any goods including vehicles and belongings within the vehicle are carried at "limited carrier's risk". SeaLink will only be liable for any damage or loss to any goods up to the value of $1,500.00. Passengers are advised to insure any goods of a value of more than $1,500.00.

3.2 SeaLink shall not be liable for any loss or damage caused to any vehicle and any belongings within the vehicle if such loss or damage resulted from inherent vice, seizure under a legal process, or saving or attempting to save a life or property in peril.

3.3 SeaLink shall not be liable for any loss or damage caused to your baggage or personal belongings while on board any SeaLink services.

3.4 SeaLink accepts no responsibility for any parcel, package, luggage or other goods placed or left on any SeaLink services.

3.5 Travellers shall not remove, damage or interfere with any part of SeaLink property.

3.6 Any traveller who interferes with, damages or causes damage to any SeaLink property shall be liable for the cost of the repair and reinstatement of that property together with any other losses, damage or expense SeaLink may have incurred.

3.7 SeaLink has the right to refuse to carry any person, or to seek to remove, or remove from the vehicle any traveller, who is carrying dangerous goods, is intoxicated, drugged, or behaving in a manner which is dangerous or offensive to other travellers, and who refuses to comply with a reasonable request made by SeaLink under these circumstances.

3.8 Dangerous goods must be declared to SeaLink prior to boarding. SeaLink reserves the right to refuse carriage of any dangerous goods that are in any way volatile in nature, offensive or likely to cause harm to SeaLink passengers or crew.

3.9 Carriage of domestic animals is permitted but not in the passenger cabin unless they are confined in an acceptable cage. Animals must be attended to and kept under the strict control of the accompanying passenger at all times. Dogs must be kept on a lead. SeaLink reserves the right to refuse carriage of any animal at any time.

3.10 The Hauraki Gulf is a controlled area with respect to the movement of animal pests* under the Biosecurity Act 1993. The movement of pests into and out of, or from another place within the Gulf is prohibited. SeaLink supports the conservation of the Hauraki Gulf Islands and will advise the appropriate authority if any passenger or vehicle is seen to be carrying these animal pests.

The Skipper of the ferry has the right to refuse access on any sailing to any passenger carrying any noxious plant or animal pest. The Skipper has the right to inspect the contents of any passenger’s baggage or freight for any noxious plant or animal pest on any service whose destination is part of the Department of Conservation Estate.