If we collect your details it is to supply and improve the services we offer and to keep you informed about marketing content including news about ferry sailings, exclusive travel deals and events.
Your details are securely stored in our systems. You are welcome to contact us at any time to access and update your personal information or to 'opt-out' of receiving further communications from us. We will action your request within a reasonable timeframe from receipt of your message. Email us with your full name, email address and mobile number for us to action your request.
The internet offers the chance to collect information about site users. This information can be personally identifiable information or aggregated information.
The Office of the Privacy Commissioner provides further details of the New Zealand Privacy Act and how it protects personal information in New Zealand.
The information we collect
As part of our operations we may gather certain types of information about the users of our sites:
Personally identifiable information: this is provided by you (or someone authorised by you or your organisation) when you register for services that we may offer. Examples of these services could include email newsletters or events. Providing this information will always be optional for you. However, some services may not be available to you if you choose not to provide it.
Aggregated Data: this information is generated by our systems as they track traffic through our sites. This information does not identify you personally and is not linked to the personally identifiable information that you may have provided.
Who we share this information with
The information may be hosted with, or disclosed to, a service provider. This includes (but isn’t limited to) service providers assisting us with the purposes set out below, information technology suppliers and research agencies. Our agreements with them protect the information that we collect from any unauthorised use.
Your personally identifiable information (as well as aggregated data) may be shared with other third parties when we believe in good faith that we are required or permitted to do so by law.
What else we do with personally identifiable information
We have collected this information in order to provide the best possible service to you while you are visiting our site. To this end we may use the information that you provide for the following purposes:
To process any transactions that you might make on our site
To help provide any other services that you have requested
To offer the most relevant information suitable to you and your interests
For any marketing, promotional, publicity, marketing or market research that we might undertake. For any other purposes for which you have given permission.
SeaLink Travel Group NZ Ltd has implemented a subscription system, designed to offer users a more rewarding and personalised customer experience ("Membership").
To obtain the full benefits of Membership, users are required to subscribe to the regular newsletter. When you subscribe to receive our newsletter, we collect certain information such as your name and email address so that we can advise you of exclusive travel deals and news.
Any further collection of your personal information than that explained above will only occur with consent from you.
What about cookies?
A cookie is a small file that resides on your computer and is recognised by our server when you visit our sites. A cookie does not provide us with any personally identifiable information. It does provide details of your IP address, the computer platform that you use (e.g. Mac or Windows), the browser that you use (e.g. Microsoft Explorer, Chrome, Mozilla Firefox or Safari) and what domain you are accessing our sites from.
Track traffic patterns to our site
Ensure that the most relevant content is being shown
What about third-party cookies?
What about our business partners?
Opting in and opting out
You have the option to opt in to certain services and to opt out of those services at any stage. This means you may change your mind at any stage about participating in any of our services.
Can we change this policy?
In order to reflect the fact that our business is growing constantly, we reserve the right to change this policy at any time.
Your right to access our information
The Privacy Act of 1993 gives you the right to access and correct your personal information.
View the full Privacy Act 1993 on the New Zealand Legislation website.